Booking, changing and cancelling

It is not possible to modify the license plate, to access the car park, all you have to do is enter the access code received in the confirmation email.

You can use a promo code during the first step of confirming your booking, “Order information”, just before the payment step.

Simply enter the code in the “Coupon code” field, then click “OK”. The new total will be displayed.

You can cancel a booking up to 3 hours before the start of your booking.

In your account, go to the “My bookings” section and click on the “+” sign next to the relevant booking. Then click “Cancel the booking”.

The card you used to pay will be automatically refunded within 72 hours.

Go to the “Book your parking space” tab on the home page, choose your car park and follow the instructions.

You must create an account to make a booking. Your account will enable you to manage your personal data, view your invoices, track your orders and more. 

Once you have booked, you will receive an email telling you how to enter and exit the car park.

You cannot book over the phone.

Bookings cannot be changed. 

You can cancel your booking up to 3 hours before in your account, before making a new booking on our website.